FXH (hereinafter referred to as the "Company" or "We") operates the FXH digital currency market platform (including the website feixiaohao.com, FXH App, FXH WeChat Official Account, FXH WeChat Mini Program, etc.). When providing products and/or services to you, we may collect and use your personal information. We hereby remind you to carefully read and fully understand our privacy policy (hereinafter referred to as "this Privacy Policy").
FXH provides professional blockchain data information, real-time market data, trend analysis, personal homepage, asset accounting, information publishing, community communication and other services. The Company also cooperates with third parties to provide you with other richer related services through FXH. Hope you read carefully and confirm that you have fully understood the contents of this Privacy Policy before using the products and/or services provided by FXH. The relevant terms in this Privacy Policy are expressed concisely for your better understanding.
If you have any questions, comments, or suggestions about this Privacy Policy, you can contact us through the contact information specified in this Privacy Policy at any time. If you do not agree with this Privacy Policy, you should immediately stop using the products and/or services provided by FXH.
I. Personal Information Collection and Usage Rules
(I) Core Business Functions of FXH Products and/or Services
To achieve core business functions, we may need to collect personal information from you when you use FXH products and/or services. The following details the core business functions and the personal information required for such functions. If you refuse to provide such information, you will not be able to use the service.
(1) When you browse information: You do not need to register an FXH account to use the browsing function. Browsing content includes digital currency market information, index information, and news information. During browsing, we may collect your device information (including device model, OS version, resolution, telecom operator, device settings, device location) to provide you with the optimal information display. Additionally, we will automatically collect details of your use of FXH and keep them as related logs, including but not limited to search keywords, clicked links, content viewed, language used, access date and time, page requests, operating system, software version, and login IP.
(2) We may request authorization to use device storage read/write permissions to load necessary materials such as market data. FXH will not abuse device storage read/write permissions to access other applications' files.
(II) Additional Business Functions of FXH Products and/or Services
To provide you with better products and/or services, we may need to collect the following information. If you refuse to provide such information, it will not affect your normal use of the core business functions described in Part I "(I)", but we may not be able to provide certain specific functions and services.
(1) When you log into your FXH account: During the registration process, you may need to provide your phone number to create a username and password. You may provide additional information to complete your profile, such as your real name, date of birth, residence, interests, education background, and occupation. This information helps us provide you with more personalized services, but not providing it will not affect your use of FXH's basic services.
(2) When you use FXH Open Platform to publish information: First, you need to submit relevant certification information, including entity name, logo, address information, entity identity information, third-party social account information, phone number, and email. After your certification application is approved, you can use the aforementioned services. During the information publishing process, we may obtain your device storage read/write permissions, album permission, camera permission, and geographic location permission.
(3) When you share FXH content: We may obtain your relevant information from Sina Weibo, WeChat, or other sharing platforms.
Certain personal information may be designated as sensitive personal information due to its special nature. Sensitive personal information refers to information that, once leaked, illegally provided, or abused, may endanger personal and property safety, easily cause damage to personal reputation, physical and mental health, or discriminatory treatment. Personal sensitive information in this Privacy Policy includes your personal identity information and online identification information.
(III) Exceptions to Obtaining Consent
In the following circumstances, we may obtain relevant information without seeking your prior consent:
(1) Directly related to national security and national defense security;
(2) Directly related to public security, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial, and judgment enforcement;
(4) For safeguarding your or others' life, property, and other major legitimate rights and interests, but it is difficult to obtain your timely consent;
(5) The personal information collected is voluntarily disclosed to the public by you;
(6) Your personal information collected from legally publicly disclosed information, such as legitimate news reports, government information disclosure, etc.;
(7) Necessary for maintaining the safe and stable operation of FXH products or services, such as detecting and disposing of product or service failures;
(8) Necessary for academic research purposes, and when providing academic research or description results, the personal information contained in the results is de-identified;
(9) Other circumstances prescribed by laws and regulations.
(IV) Data Sharing and Disclosure
For statistical analysis purposes, our products may integrate third-party SDKs or similar applications, such as Umeng+ SDK. Umeng+ SDK needs to collect your device IMEI, iOS advertising identifier (IDFA), device Mac address, device model, and other info. For your info security, we have agreed with third-party SDK service providers on strict data security and confidentiality measures, requiring them to strictly follow our commissioning service requirements, this privacy agreement, and strictly comply with our data privacy protection and security measures. Unless we have your consent, we will not share your personal info with them. To help you better understand the data types and purposes collected by Umeng+, and how to protect your personal info, you can visit https://www.umeng.com/page/policy Learn about Umeng+ Privacy Policy.
II. How We Use Cookies and Similar Technologies
(I) Cookies
When you use FXH products and/or services through a web browser, one or more "Cookies" will be placed on your computer. If you log in with an FXH account, we will set or read one or more additional Cookies. With Cookies, we can store your preferences and other data.
(II) Web Beacons and Pixel Tags
In addition to Cookies, we also use other similar technologies such as web beacons and pixel tags. For example, emails or push notifications we send may contain URLs linking to FXH products and/or services.
Many web browsers have a Do Not Track function. Currently, major internet standards organizations have not yet established policies regarding how websites should respond to such requests. However, if your browser has Do Not Track enabled, all our websites will respect your choice.
III. How We Share, Transfer, and Disclose Your Personal Information
(I) Sharing
We do not share your personal information with any company, organization, or individual outside the Company, except in the following circumstances:
(1) Sharing with your explicit consent;
(2) Sharing your personal information in accordance with legal provisions or mandatory requirements of government authorities;
(3) Sharing with our affiliates: Only necessary personal information will be shared, subject to the purposes stated in this Privacy Policy.
(4) Sharing with authorized partners: To achieve the purposes stated in this Privacy Policy, certain FXH products and/or services will be provided by authorized partners. We only share personal information necessary for providing services.
We sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions and this Privacy Policy.
(II) Transfer
We do not transfer your personal information to any company, organization, or individual, except in the following circumstances:
(1) Transfer with your explicit consent;
(2) As provided in relevant agreements signed with you or other legal documents.
(III) Public Disclosure
We will only publicly disclose your personal information in the following circumstances:
(1) With your explicit consent;
(2) You voluntarily disclose your personal information publicly;
(3) As required by law, legal proceedings, litigation, or mandatory requirements of government authorities.
IV. How We Protect Your Personal Information
We have adopted various security technologies and protective measures in line with industry standards to protect your personal information from unauthorized access, use, or disclosure. We use technologies such as HTTPS, SSL, and AES to ensure data security and confidentiality during data exchange between you and FXH servers.
We have established a comprehensive data security management system, including classification of user information, encrypted storage, and data access permission differentiation. We have formulated internal data management systems and operating procedures.
If you discover that your personal information has been leaked, please contact us immediately through the contact information in this Privacy Policy so that we can take timely measures.
V. How You Manage Your Personal Information
We will make every effort to adopt appropriate technical measures to ensure you can access, correct, supplement, and delete your registration information or other personal information provided when using FXH products and/or services.
(I) Access to Your Personal Information
You have the right to access your personal information, except as otherwise provided by laws and regulations. If you wish to exercise your data access right, please contact us.
(II) Correcting or Supplementing Your Personal Information
When you discover errors in the personal information we process about you, you may request corrections or supplements.
(III) Deletion of Your Personal Information
You may contact us to change the scope of your personal information we collect and use, and cancel your account.
In the following circumstances, you may request us to delete your personal information:
(1) Our processing of your personal information violates laws or our agreement with you;
(2) Our collection and use of your personal information has not obtained your explicit consent;
(3) We terminate or you voluntarily terminate the use of FXH products or services.
You can contact us at any time, and we will generally respond within 15 days.
When you delete your personal information, we may not immediately delete the corresponding information from backup systems, but will delete such information during backup updates.
When we anonymize or delete your personal information, if your personal information has been shared, we will notify relevant companies, organizations, or individuals to also anonymize or delete your personal information.
(IV) Changing Your Authorization Scope
You can change the access permissions for camera, location, etc., on your mobile device, or change browser function settings and options.
(V) Account Cancellation
You can cancel your account at any time by contacting us.
(VI) Obtaining a Copy of Personal Information
You have the right to contact us to obtain a copy of your personal information.
(VII) Restricting Automated Decision-Making
In certain business functions, we may make decisions based solely on non-human automated decision-making mechanisms such as information systems and algorithms.
(VIII) Responding to Your Above Requests
For security purposes, we may require identity verification before processing your request. We will generally respond within 15 days.
In the following circumstances, we will not be able to respond to your request:
(1) Related to our performance of obligations prescribed by laws and regulations;
(2) Directly related to national security and national defense security;
(3) Directly related to public security, public health, and major public interests;
(4) Directly related to criminal investigation, prosecution, trial, and judgment enforcement;
(5) We have sufficient evidence that the user has malicious intent or is abusing their rights;
(6) For safeguarding the life, property, and other major legitimate rights and interests of the user or other individuals, but it is difficult to obtain the individual's consent;
(7) Responding to the request would cause serious harm to the legitimate rights and interests of the user or other individuals or organizations;
(8) Involving trade secrets.
VI. How We Handle Children's Personal Information
Without the consent of a parent or guardian, children should not create their own user accounts.
Although local laws and customs define children differently, we consider anyone under 14 years of age as a child.
If we discover that we have collected children's personal information without verifiable parental consent, we will take steps to delete such information promptly.
VII. Storage of Your Personal Information
User personal information collected and generated within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.
Due to our globally distributed resources and servers providing FXH products and/or services, your personal information may be transferred to jurisdictions outside the country/region where you use FXH products and/or services.
Such jurisdictions may have different data protection laws or may not have established relevant laws. We will ensure your personal information receives adequate protection equivalent to that in China.
VIII. How This Privacy Policy is Updated
We may revise this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent.
Please note that we may make necessary corrections to paragraph text and errors in this Privacy Policy without your consent.
IX. How to Contact Us
The Company has a dedicated compliance department to oversee personal information protection matters.
(I) If you have any questions, comments, or suggestions regarding this Privacy Policy or your personal information matters, please contact us.
Personal Information Protection Officer Email: [email protected];
(II) Generally, we will respond within 15 days.
X. Supplementary Provisions
We may cooperate with different third-party partners. Please note that the provisions of this Privacy Policy only apply to FXH products and/or services.
All terms of this Privacy Policy are an important part of the FXH Service Agreement.